At GADG, we take pride in delivering high-quality electronic gadgets. To ensure a smooth shopping experience, please review our return, refund, and cancellation policies carefully.

1. No Returns for Used Products

Once a product is opened or used, we do not accept returns under any circumstances. Please ensure you verify your order before unsealing the package.

2. Damaged on Arrival

If your order arrives in a damaged condition, you must:

• Notify us within 24 hours of delivery

• Provide a clear unboxing video that captures the issue (mandatory)

We will arrange for a replacement or issue a refund after validating the damage.

3. Return Process

• GADG is not responsible for any damage that occurs after delivery.

• Return or refund will be accepted only if:

  • The product is received in a damaged condition (broken, seal open, or similar issues)

  • You inform us within 24 hours of delivery

  • You provide video proof of the unboxing

• Our team will review and verify the request before approving any refund or replacement.

• Claims due to neglect, misuse, or improper handling are not eligible for return or refund.

4. Refund Timelines

• Approved refunds will be processed within 7 business days.

• Refunds will be issued to the original payment method used at checkout.

5. Cancellations

• Before Shipping / Within 2 Hours of Placing Order:
  A full refund will be issued upon cancellation.

• After 2 Hours of Order Placement (Prepaid Orders):
  A 30% deduction will be applied to cover processing and handling costs.

• After Shipment:
  No cancellations or refunds are allowed once the order has been shipped.

Need Help?

For any queries related to returns, refunds, or cancellations, please contact our support team:

Email:gadg.online@gmail.com
Phone: +91 98427 04994
Hours: Mon To Sat : 10:00 AM-8:00 PM, Sunday: Close